Over the past eight years, many talented individuals have been put through their paces on this course, with some very high marks being handed out, but none have secured the very top mark until now.

In recognition of this attainment, and to help ensure his pump training continues apace, Bates was awarded a free place on the BPMA’s residential ‘Certified Pump System Auditors’ (CPSA) course held this month (October) in West Bromwich, valued at £1750.00.

KSB’s managing director, Dale Croker, says: “We actively encourage and support participation in the BPMA training courses as part of the continuous investment in our staff, and so it is great to see such an achievement coming out of that ongoing training programme. Since joining the KSB team, Shane has shown a keen interest in understanding as much as possible about our products and the wider pump industry. He has an obvious thirst for knowledge and an eagerness to learn more which has been aptly rewarded by this perfect score. With the benchmark set to maximum, we have high expectations for his ongoing development.”

Steve Schofield, director and chief executive of the BPMA, adds: “We were thrilled to see Shane achieve the perfect mark, a first for this training course, and are delighted to offer him a complimentary place on the next CPSA course, which I’ve no doubt he will pass with flying colours.”

Image caption: Shane Bates (centre) celebrates receiving his certificate with KSB's managing director, Dale Croker (left), and Bates' manager, Ajay Sharma